Privacy Policy
Last updated: January 2026
Ratna Jewellery ("we", "our", "us") respects your privacy and is committed to protecting the personal information you share with us through our website.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit or interact with our website.
1. Information We Collect
We may collect the following types of information:
a) Personal Information
When you:
- Register on our website
- Subscribe to updates
- Contact us via forms or WhatsApp
- Place an order (after launch)
We may collect:
- Full name
- Email address
- Mobile number
- Billing and shipping address
- Any information you voluntarily provide
b) Non-Personal Information
Automatically collected data such as:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on the website
This data is used only for analytics and improving user experience.
2. How We Use Your Information
We use your information to:
- Provide and improve our website and services
- Respond to your enquiries and support requests
- Notify you about product launches, offers, or updates
- Process orders and deliveries (after official launch)
- Improve security and prevent fraud
- Comply with legal requirements
We do not sell or rent your personal information to third parties.
3. Pre-Launch Data Usage
During our pre-launch phase:
- We may collect contact details for notifications and updates
- No payments are processed
- No orders are dispatched
- Your information is securely stored and will only be used for launch communication unless you request deletion.
4. Cookies & Tracking Technologies
Our website may use cookies to:
- Enhance browsing experience
- Understand user behaviour
- Improve website performance
You can choose to disable cookies through your browser settings, but some features may not function properly.
5. Third-Party Services
We may use trusted third-party tools such as:
- Google Analytics
- Payment gateways (post-launch)
- Shipping and logistics partners (post-launch)
- Marketing and communication tools
These third parties are bound by their own privacy policies and are used strictly for service delivery.
6. Data Security
We take reasonable technical and organisational measures to protect your data against:
- Unauthorized access
- Loss
- Misuse
- Disclosure
However, no method of transmission over the internet is 100% secure.
7. Your Rights
You have the right to:
- Access your personal information
- Request correction or deletion
- Withdraw consent for marketing communication
You may contact us anytime for such requests.
8. Children's Privacy
Our website is not intended for individuals under the age of 18.
We do not knowingly collect personal data from minors.
9. Changes to This Privacy Policy
Ratna Jewellery reserves the right to update this Privacy Policy at any time.
Changes will be posted on this page with an updated revision date.
We encourage users to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, you can contact us at: