Terms & Conditions
Last updated: January 2026
Welcome to Ratna Jewellery. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.
1. About Ratna Jewellery
Ratna Jewellery is an online jewellery brand offering curated jewellery collections through its website. These terms govern your use of our website and services.
2. Acceptance of Terms
By accessing, browsing, or using this website, you confirm that:
- You are at least 18 years old
- You agree to these Terms & Conditions
- You agree to comply with applicable laws and regulations
If you do not agree, please do not use our website.
3. Pre-Launch Disclaimer
During the pre-launch phase:
- The website is live for browsing, showcasing products, and collecting user interest
- Orders, payments, and deliveries may not be enabled
- Dispatch of products will begin after the official launch date
- Any timelines mentioned during pre-launch are indicative and subject to change.
4. Product Information
We make every effort to display product details, descriptions, images, and prices accurately. However:
- Product images are for representation purposes only
- Actual product colour, size, or finish may slightly vary
- We reserve the right to update product information without prior notice
5. Pricing & Availability
- All prices are listed in Indian Rupees (INR)
- Prices may change without prior notice
- Products are subject to availability
- Ratna Jewellery reserves the right to discontinue or modify products at any time
6. Orders & Payments (Post-Launch)
Once checkout is enabled:
- Orders are confirmed only after successful payment
- We reserve the right to cancel or refuse any order due to:
- Pricing errors
- Stock unavailability
- Suspected fraudulent activity
In case of order cancellation, any paid amount will be refunded as per our Refund Policy.
7. Shipping & Delivery
- Shipping timelines and charges will be mentioned on the website
- Delivery dates are estimates and may vary due to logistics or external factors
- Ratna Jewellery is not responsible for delays caused by courier partners, natural events, or unforeseen circumstances
8. Returns, Refunds & Cancellations
Returns and refunds are governed by our Refund & Cancellation Policy, available on the website.
Please note:
- Customised or made-to-order jewellery may not be eligible for return
- Refund timelines depend on payment method and bank processing time
9. User Responsibilities
By using our website, you agree:
- Not to misuse or damage the website
- Not to attempt unauthorized access
- To provide accurate and truthful information
- To maintain confidentiality of your login credentials
10. Intellectual Property
All content on this website, including:
- Logo
- Brand name
- Images
- Text
- Designs
is the exclusive property of Ratna Jewellery and protected under intellectual property laws.
Unauthorized use or reproduction is strictly prohibited.
11. Limitation of Liability
Ratna Jewellery shall not be liable for:
- Indirect or consequential damages
- Loss due to misuse of the website
- Temporary unavailability due to maintenance or technical issues
Use of the website is at your own risk.
12. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect and protect your personal information.
13. Governing Law & Jurisdiction
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes shall be subject to the jurisdiction of courts in India.
14. Changes to Terms
Ratna Jewellery reserves the right to modify these Terms & Conditions at any time.
Updated terms will be posted on this page with a revised date.
15. Contact Information
For any questions regarding these Terms & Conditions, please contact